Privacy Policy

1. Introduction

SNARR Technologies LLC (“SNARR Technologies”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website at snarr.tech and interact with our services. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights in relation to it.

By using our website or submitting any form on this site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site.

2. Who We Are

SNARR Technologies LLC is a Dubai-based enterprise software company specialising in fintech, ERP, and compliance solutions for financial institutions and businesses across the UAE and GCC. Our registered office is located in Dubai, United Arab Emirates.

For the purposes of applicable data protection legislation, SNARR Technologies LLC is the data controller responsible for personal data collected through this website.

3. Information We Collect

We collect personal information in the following circumstances:

Contact & Enquiry Forms

When you submit a contact enquiry or request a demo, we collect your name, email address, phone number, company name, and the content of your message. This information is necessary to respond to your enquiry.

Job Applications

When you apply for a position through our careers page, we collect your name, email address, phone number, nationality, current location, notice period, expected salary, and any CV or cover letter document you provide.

Website Usage Data

We may collect anonymised technical data about how visitors use our website, including browser type, device type, pages visited, and approximate geographic location (country/city level). This data is aggregated and does not directly identify individuals.

Cookies

We use cookies and similar technologies to remember your cookie consent preference and to understand how visitors interact with our site. See Section 5 for full details.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to enquiries — Processing contact form submissions and demo requests so that our team can follow up with you.
• To process job applications — Reviewing and responding to applications for open positions, and retaining application data for future opportunities where you have consented.
• To improve our website — Analysing aggregated usage data to understand how visitors navigate our site and to improve content and performance.
• To comply with legal obligations — Meeting our obligations under UAE law and other applicable regulations.

We do not use your personal information for automated decision-making or profiling, and we do not sell your personal data to third parties.

5. Cookies & Tracking

Our website uses cookies — small text files stored in your browser — to provide a better experience. We offer two levels of cookie use:

• Essential cookies — Required for the site to function correctly. These include your cookie consent preference stored in your browser's local storage. These are always active.
• Analytics cookies — Optional cookies that help us understand how visitors use our site (e.g. pages viewed, time on site). These are only active if you select “Accept All” in our cookie consent banner.

You can change your cookie preferences at any time by clearing your browser's local storage data (Settings → Privacy → Clear Browsing Data). Our consent banner will reappear on your next visit, allowing you to make a new choice.

Most browsers also allow you to block or delete cookies via their settings. Note that blocking all cookies may affect some website functionality.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

• Service providers — We use trusted third-party services to deliver email communications (e.g. transactional email via SMTP). These providers are contractually bound to process data only on our instructions and may not use it for their own purposes.
• Technology partners — Our technology development partner, Finspark Innovations (Kochi, India), may process data in the course of maintaining and improving our systems. They operate under appropriate data processing agreements.
• Legal requirements — We may disclose your information if required to do so by applicable law, court order, or government authority, or to protect the rights and safety of SNARR Technologies or others.

7. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• HTTPS encryption for all data transmitted to and from our website.
• Access controls limiting who can view submitted form data.
• Secure credential management and authentication for our internal systems.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you become aware of any security concern, please notify us immediately at support@snarr.tech.

8. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected:

• Contact & demo enquiries — Retained for up to 2 years from the date of submission, or until the enquiry is resolved, whichever is sooner.
• Job applications — Retained for up to 12 months from the date of application. Applications for successful candidates are retained as part of the employment record.
• Website analytics — Aggregated, anonymised data may be retained indefinitely as it cannot be used to identify any individual.

After the applicable retention period, data is securely deleted or anonymised.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access — Request a copy of the personal data we hold about you.
• Right to rectification — Ask us to correct inaccurate or incomplete data.
• Right to erasure — Request deletion of your personal data where there is no legitimate reason for us to continue holding it.
• Right to restrict processing — Ask us to limit how we use your data in certain circumstances.
• Right to object — Object to our processing of your personal data in certain circumstances.
• Right to data portability — Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to all requests within 30 days. We may need to verify your identity before processing your request.

10. Third-Party Links

Our website may contain links to third-party websites, including our partner Finspark Innovations and external resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, please contact us: